Terms and Conditions

Effective Date: October 10, 2025

By visiting and using www.vlhhealth.com (the “Site”), you accept and agree to be bound by these Terms of Service (“Terms”), including our Privacy Policy and Disclaimer, which are incorporated here by reference. If you do not agree, do not access or use the Site. We may amend these Terms at any time in our sole discretion. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

1) Definitions

“Company,” “we,” “us,” and “our” mean VLH Health. “You” and “your” mean any visitor, user, or purchaser on the Site. “Content” means all text, images, graphics, video, audio, code, designs, files, products, services, applications, downloads, and other materials on or available through the Site.

2) Eligibility; Age; U.S. Use Only

The Site is intended for individuals 18 years or older. Children (as defined in our Privacy Policy) may not use the Site. The Site is primarily intended for users in the United States. We make no representation that the Site, or any products/services, are available or appropriate for use in other locations, including the EU.

3) Privacy Policy; Consent to Data Collection

Your use of the Site is subject to our Privacy Policy, which explains how we and our vendors/service providers collect, use, and share data when you use the Site and any mobile applications. By using the Site, you consent to the data practices described in the Privacy Policy (including any linked policies). You may revoke certain data uses at any time by following the opt-out instructions in the Privacy Policy or by using the opt-out links provided on the Site.

4) Disclaimer

Your acceptance of our Disclaimer is expressly incorporated into these Terms.

5) Intellectual Property; License to You

Except for content we are lawfully permitted to use from others, all Content is owned by us and protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and to print or download Content for your personal, non-commercial, informational, and educational use only, provided you do not violate any intellectual-property or proprietary rights.

You may not copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent, or license any Content without our prior written consent.

6) User Content; Lawful Use

If you upload, display, post, transmit, send, email, or submit any content or information to us on the Site or our social media (“User Content”), you warrant you own it or have express permission to use and distribute it. You grant us (and our officers, employees, successors, shareholders, joint-venture partners, and anyone working with us) a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to identify you and to publish, post, reformat, copy, distribute, display, edit, and reproduce your User Content on the Site and our social channels for any purpose. You are solely responsible for any infringement or violation of third-party rights arising from your User Content.

You agree not to submit or transmit any User Content that:
(a) is illegal or infringes the rights of others;
(b) is defamatory, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, or threatening;
(c) encourages conduct constituting a criminal offense, giving rise to civil liability, or otherwise violating any law;
(d) contains spyware, viruses, malicious code, or other harmful material;
(e) attempts to gain unauthorized access to any portion or feature of the Site; or
(f) sends unsolicited or unauthorized material or disrupts Site operation.

You agree to use the Site for lawful purposes only and are liable for damages resulting from any violation of these Terms.

7) Third-Party Links & Affiliates

The Site may link to third-party websites or resources for your convenience, and we may act as an affiliate by advertising or offering their products or services. We do not own or control those sites. Once you leave the Site, you are no longer bound by these Terms. We are not responsible or liable for the accuracy, content, transactions, or information on third-party sites. You assume all risks for using them.

8) Free and Paid Products; License Restrictions

We may offer free downloads and sell paid courses, programs, physical or digital products, and related materials (collectively, “Products”). We grant you a limited, personal, non-exclusive, non-transferable license to use our Products for your personal use only. You agree not to share, modify, sell, edit, copy, reproduce, create derivative works, reverse engineer, enhance, resell, or redistribute any Product without our express written consent.

9) Termination; Access Restrictions

We may, in our sole discretion and without notice, refuse, remove, restrict, revoke, or terminate your access to the Site and/or any Content (including Content published by you or by us) at any time for any reason.

10) No Refunds

All sales are final. We do not provide refunds on Products and/or services purchased through the Site.

11) No Warranties

ALL CONTENT, INFORMATION, PRODUCTS, AND SERVICES ON THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE ERROR-FREE OR CURRENT.

12) Limitations on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OR OUR VENDORS OR SERVICE PROVIDERS (COLLECTIVELY, “WE” OR “US”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ANY OF US EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID OR PAYABLE TO US BY YOU FOR THE SITE DURING THE SIX-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100). THESE LIMITATIONS APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, OR OTHERWISE, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

13) Binding Arbitration (“Arbitration Agreement”)

Governing Law for Arbitration. These Terms are governed by the Federal Arbitration Act (FAA) and, to the extent not preempted, the laws of the State of California, without regard to conflict-of-laws rules.

a. Applicability. You agree that any dispute or claim against us, or our vendors or service providers (collectively, “We” or “Us”), related in any way to your access or use of the Site, to these Terms, or to any aspect of your relationship with Us, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small-claims court if your claims qualify and proceed only on an individual basis, and (2) you or We may seek equitable relief in court for infringement or other misuse of intellectual-property rights (e.g., trademarks, trade dress, domain names, trade secrets, copyrights, patents). You must commence any arbitration or other claim within one (1) year after the dispute arises, or the claim is permanently barred. This Arbitration Agreement applies to claims that arose or were asserted before the effective date of these Terms or any prior version of this Arbitration Agreement.

By agreeing to arbitration, you waive participation in any class, collective, or representative lawsuit against Us. You may bring claims only in an individual arbitration (subject to Batch Arbitration below). You acknowledge you may consult an attorney before accepting these Terms.

b. Process. Before filing, you must send a written notice describing your claim (your name/contact information, legal claim, specific facts with relevant dates/amounts, and requested relief) to: Vijverhofstraat 175A, 3032SM, Rotterdam, NL. We will attempt in good faith to resolve the claim informally. If not resolved within 30 days, you may commence arbitration. Arbitration will be administered by JAMS: claims/counterclaims under U.S. $250,000 (exclusive of attorneys’ fees and interest) use the JAMS Streamlined Arbitration Rules; all others use the JAMS Comprehensive Arbitration Rules (see www.jamsadr.com). If JAMS is unavailable, the parties will select an alternative provider. You may elect a remote proceeding, a written-submissions proceeding, or an in-person hearing at a mutually agreed location. We may make an offer of judgment; if you do not accept and the award is not more favorable, you will be responsible for our post-offer costs to the extent permitted by law. Any award may be entered in any court of competent jurisdiction.

c. Fees. If the arbitrator finds you cannot afford JAMS filing/administrative/hearing fees and you cannot obtain a waiver from JAMS, we will pay them. If the arbitrator determines your claims are frivolous, you agree to pay our attorneys’ fees and costs to the extent permitted by law.

d. Authority of Arbitrator. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or part of it is void or voidable. The arbitrator may grant any relief available to an individual under applicable law, the arbitral rules, and these Terms, and will issue a written award with essential findings and conclusions.

e. Waiver of Jury Trial. You and We waive any right to a jury trial.

f. Waiver of Class or Consolidated Actions. Except with respect to Batch Arbitration below, all claims must be arbitrated on an individual basis and not on a class, collective, or representative basis. If this waiver is deemed unenforceable, neither party is entitled to arbitration and the dispute will proceed in court as set forth in these Terms.

g. Batch Arbitration. If 50 or more similar individual arbitration demands are filed against Us within approximately 30 days (or otherwise in close proximity), JAMS will administer them on a collective basis before a single arbitrator under a single schedule, subject to the arbitrator’s discretion to subgroup matters as necessary. This does not authorize class or collective arbitration beyond what is expressly set forth here.

h. Severability. If any part of this Arbitration Agreement is found invalid or unenforceable, that part will be severed and the remainder enforced.

i. Survival. This Arbitration Agreement survives termination of your relationship with Us.

j. Modification. If we make a future material change to this Arbitration Agreement, it will not apply to any individual claim for which you have already provided notice.

k. Court Venue for Permitted Actions. To the extent a dispute proceeds in court (e.g., qualifying small-claims matters or IP-related equitable relief), you consent to the exclusive jurisdiction and venue of the state and federal courts located in California.

l. Attorneys’ Fees. Except as provided above (fees for frivolous claims and post-offer costs) or as required by applicable law, each party bears its own attorneys’ fees and costs in arbitration. In any court action permitted under these Terms, the prevailing party may recover reasonable attorneys’ fees and costs to the extent allowed by law.

14) Indemnification

You agree to indemnify, defend, and hold harmless the Company and our officers, employees, successors, shareholders, joint-venture partners, and anyone else working with us from all losses, claims, damages, demands, actions, suits, proceedings, or judgments, including costs, expenses, and reasonable attorneys’ fees (“Liabilities”) arising, in whole or in part, from: (a) your actions or omissions (negligent or otherwise) or those of your agents, directors, officers, employees, or representatives; (b) your use of the Site and any purchases; (c) your violation of laws, rules, or regulations; (d) your violation of these Terms; or (e) infringement or misappropriation of intellectual-property or other rights by you or users of your account. We will notify you promptly of any such claims and may defend them at your expense; you will cooperate at no cost.

15) Changes to the Site and to These Terms

We may modify, suspend, or discontinue any part of the Site at any time without notice. We may also update these Terms from time to time. Check the Effective Date above for changes.

16) Entire Agreement

These Terms (including the incorporated Privacy Policy and Disclaimer) are the entire agreement between you and us regarding the Site and supersede all prior or contemporaneous communications, discussions, negotiations, or proposals, whether electronic, oral, or written. A printed version of these Terms (and of any notice given electronically) is admissible to the same extent as other business documents kept in printed form.

17) Severability

If any provision of these Terms is deemed invalid or unenforceable by a court or other tribunal of competent jurisdiction, that provision will be severed, and the remainder will continue in full force and effect, modified as necessary to give effect to the parties’ intent.

18) Contact

VLH Health
Vijverhofstraat 175A, 3032SM, Rotterdam, NL
Email: hello@vlhhealth.com